Privacy Policy

March 11, 2021

Myota, Inc., (“Myota”, the “Company”, “us”, “we”, or “our”) has created this Privacy Policy so you can understand how we will collect, use, disclose and protect information about you.

Scope of Privacy Policy

Myota provides: (i) secure data storage; and (ii) monitoring and control of the stored data (the “Services”). The Services consist of two components: Myota Client and Myota Console. Myota Client is an application installed on an employee’s device(s) that enables a business to store data created by the employee with full encryption and distributed among multiple storage environments.  Myota Console is a web-based service that allows the business organization to control and monitor backend storages from its employees. The Services are for a commercial enterprise only and not for individual use.

This Privacy Policy describes how and when we collect, use and share your information related to the Services. For example, you send us information when you use our Services. When using any of our Services, you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy. This includes any information you choose to provide that is deemed sensitive under applicable law.

This Privacy Policy applies to: (i) the Myota website, myota.io (the “Website”); and (ii) the use of the Services. This policy does not apply to information collected or obtained by any third-party, including through any application or content (including advertising) that may link to or be accessible from or on the Sites.

By accessing, browsing, or otherwise using the Sites, you acknowledge and consent to our collection and use of information as set forth in this Privacy Policy. PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOUR USE OF THE SITES CONSTITUTES YOUR CONSENT TO THIS PRIVACY POLICY. DO NOT USE THE SITES IF YOU ARE UNWILLING OR UNABLE TO CONSENT TO THIS PRIVACY POLICY.

When this policy mentions “we” or “us,” it refers to Myota. When this policy mentions “you” or “your” it refers to the Organization or any visitor to the website or user of the Services. You alone control and are responsible for how you use and share your information and other content you submit through the Services, as provided in the Master Services Agreement and Licensing Agreement.

The Information We Collect

We may collect information from or about you in a number of ways, including: (i) when you give it to us; (ii) when you give us permission to obtain it; (iii) when we obtain it from other sources; and/or (iv) automatically when you use our Services.

Visiting Our Website
We do not collect personal information related to individuals that simply visit the website. We, and our third-party service providers, may automatically collect certain information from visitors to our Website, including individuals who are not Myota customers, the following information:

  • Your Internet protocol (IP) address;
  • The web page from which you entered our Website;
  • The type of web browser or operating system you are using;
  • The name of your internet provider; and
  • Your activity while using the Website (including access times, new and repeat visit information, which of our web pages you visit, how long you spend on each page, and exit page information).

Using Our Services
While we do not collect any personal information about individuals that visit our website. We do collect certain personally identifiable information (“Personal Information”) of businesses when they provide such information through our Website. A visitor to the Website can, for example, request a demo https://myota.io/. A business requesting a demo can be asked to provide, and we can collect, the following Personal Information:

  • User identifier
  • Email
  • First name
  • Last name
  • Address
  • Organization name
  • Job Title

Use of Services without Registering

We receive information when you view content on or otherwise interact with our Services, even if you have not created an account (“Log Data”). Some of our product features, such as searching and viewing public user profiles, do not require you to create an account.  For example, when you visit our websites, sign into our Services, interact with our email notifications, use your account to authenticate to a third-party website, application, or service, or visit a third-party website, application, or service that includes Myota content, we may receive information about you. This Log Data may include your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, or cookie information. We also receive Log Data when you click on, view or interact with links on our Services, including links to third-party applications. We keep Log Data as needed for the purposes described in this Privacy Policy. We will either delete Log Data or remove any common account identifiers, such as your username, full IP address, email address, or phone number, after a maximum of 18 months, if not sooner.

Third-Parties and Affiliates

We may receive information about you from third parties, such as public information and other third-party sources. We use certain third parties to support the Myota website, such as customer support software, subscription management and billing software, cloud infrastructure services, inbound and outbound call center software, data analytics services, customer relationship management software; and online payment processing services.

We may also collect Personal Information from third-parties if they receive a notification that your account information in our database is inaccurate and needs to be changed. In addition, we may collect Personal Information from non-profit reporting agencies in order to process your registration, verify your identity, verify your charitable status and protect against or prevent actual or potential fraud or unauthorized use.

 

How We Use Your Personal Information

Myota retains the right to sell information concerning visitors to the Website and to sell and/or rent your Personal Information provided to Myota to third parties for marketing purposes. We may share your Personal Information with our Service Providers (any person or company with whom we have entered into a legal arrangement for joint provision of or shared responsibility for provision of the Website or the Services we provide) or business associates who assist us in administering our Website or the Services. Accordingly, we may use and disclose Personal Information collected when you visit our Website or use our Services for certain purposes, including:

  • To contact the consumer or business;
  • To verify changes you have made to your Personal Information;
  • To resolve a problem related to a transaction related to our Services;
  • To verify your identity;
  • To test, correct and improve our content and services;
  • To analyze how the Website is being accessed and used;
  • To improve the Website’s performance and delivery;
  • To customize your user experience;
  • To develop new products and services;
  • To comply with applicable laws and legal requirements (e.g. subpoena, court order, etc.);
  • If it is necessary to allow our service providers or agents to provide services for us (such service providers or agents being required to maintain the confidentiality of your information with equal or greater protections than those provided by us);
  • If it is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing and dispute resolution;
  • If it is necessary as part of a merger, divestiture, or acquisition; and /or
  • If it is necessary for us to provide it to our attorneys, accountants, regulators, auditors, or other advisors.

We may use and disclose automatically collected internet data primarily for purposes of administering, testing, protecting and improving our Website, Services, or any other Service we provide, analyzing how the Website or Services is being accessed and used, to better understand the preferences of our visitors and members, identifying server problems, measuring effectiveness of our communications and success of our information campaigns, and personalizing your experience on our Website or the Services.

Service Providers

We engage service providers to perform functions and provide services to us in the United States, and other countries. For example, we use a variety of third-party services to help provide our Services, and to help us understand and improve the use of our Services, such as Amazon Web Services, Freshworks, and Veracode. We may share your private personal information with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.

Non-Personal, Aggregated, or Device-Level Information

We may also create or compile aggregated and de-identified data, which is data that is derived from various sources, including accounts. This information, which does not identify individuals, is used by Myota for its business purposes, which may include offering services, research, marketing or analyzing market trends, and other purposes consistent with applicable laws.

We may, however, share non-personal, aggregated, or device-level information through partnerships with entities that may use data in their possession (including data you may have given them) to link your name, email address or other personal information to the information we provide them. You can control whether Myota shares your information under these partnerships by changing your user settings.

User Consent or Direction

We may share or disclose your information at your direction to access your account or when you direct us to share your feedback with an organization. When logging in to a third-party application, you are directing us to share your contact information, such as your phone number, with that application.

Disclosure pursuant to law, regulation, legal process, or governmental request

Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our or our users’ rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third-party, including a government’s request to disclose your information.

Business Transfers and Affiliates

We may also disclose information about you to other affiliates in order to help provide, understand, and improve our Services and our affiliates’ services.

Does this Site Use Cookies?

Yes, the Site uses “cookies” and other web tracking tools. We may store information about you using the cookies on our site. A “cookie” is a text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.  We may use both session cookies and persistent cookies to better understand how you interact with our Sites, to monitor aggregate usage by our users and web traffic routing on our Sites, and to customize and improve our Services. We may also use pixel tags, web beacons, clear GIFs, JavaScript or other technologies. These are online technologies that function similarly to cookies and help us track activities on our Website and to count users who open our HTML-formatted email messages.

Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Website (or some portion thereof) and its capabilities, or cause some features of the Website to function improperly or more slowly.

We want to be completely transparent about the cookies we use and to make their control as easy as possible for you. If, after your initial visit to the Sites, you want to delete any cookies that are already on your computer, please refer to the file management software to locate the file or directory that stores cookies under the following file names. Other information on deleting or controlling cookies is available at www.allaboutcookies.org.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Protection Your Information

We are committed to the protection of your personal information. As such, Myota takes reasonable measures to follow industry standard practices to protect, secure and maintain the integrity and availability of your information.

Notwithstanding the foregoing, you acknowledge that no security safeguards or method of transmission over the Internet are completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Sites.

Geographic Location of Data Storage and Processing

The Services collect information and process and store that information in databases located in the United States. If you are visiting the Website from a country outside the United States, you should be aware that you may transfer personally identifiable information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. By visiting the Website and submitting any personally identifiable information you consent to the transfer of such personally identifiable information to the United States.

The Length of Time that Your Information is Kept by Myota

We store your information for as long as necessary to serve the business purposes for which it was collected and in conformance with applicable data protection laws. For additional information on the retention periods for any specific type of personal information subject to this Privacy Policy, please contact us as provided below.

Additional Information

Not for Children
Our Website and Services are not intended for children and we do not knowingly collect information from children under the age of 18. If you have reason to believe that we collected or are in possession of Personal Information from someone under 18 years of age, please let us know. You must be at least 13 years old to use the Services, but we do not collect any data related to mere application usage.

If you are under 18, please do not attempt to register for the Website or Services or send any information about yourself to us. By using the Website, you represent that you are 18 years of age or older.

Do Not Track
Our Website does not respond to “Do Not Track” signals. We do not collect personally identifiable information about your online activities over time and across Third-Party websites or online services nor do we allow other parties to do so.

Linking to Third-Party Websites
We may provide links to websites that are owned or operated by other third-party companies and entities. When you use a link from the Website to visit a third-party’s website, you will be subject to that website’s privacy policy/notice, which may be different from ours. You should carefully read the policies of the websites you visit. We are not responsible for the privacy practices of any websites that are not owned or operated by us.

We may keep track of how you interact with links across our Services, including our email notifications, third-party services, and member applications, by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant advertising and to be able to share aggregate click statistics such as how many times a particular link was clicked on.

Reviewing and Updating Your Information
Keeping your Personal Information, and email addresses/mobile numbers, accurate is very important. If your profile information is incomplete, inaccurate or not current, please update your information.

Please note that search engines and other third parties may still retain copies of your public information, like your user profile information, even after you have deleted the information from the Myota Services or deactivated your account.

International Users

Our Website and Service are intended for a U.S. audience. If you visit or use the Website or use the Service, your information may be transferred or processed within the United States. By accessing the Website or using our Service, you acknowledge and agree that we may collect, process, store, use, disclose, and dispose of your personal information in accordance with the terms of this Privacy Policy.

Privacy Policy Changes

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at myota.io/privacy-policy.  If we make a change to this policy that, in our sole discretion, is material, we will notify you via an email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Entire Agreement

This Privacy Policy makes up the entire agreement between the parties regarding Myota’s privacy practices and supersedes any prior agreements. If any portion of this Privacy Policy is found to be unenforceable, the remaining portion(s) will remain in full force and effect. Failure to enforce any of this Privacy Policy will not be considered a waiver.  Any amendment to or waiver of this Privacy Policy must be made in writing and signed by us. You will not transfer any of your rights or obligations under this Privacy Policy to anyone else without our consent. All of our rights and obligations under this Privacy Policy are freely assignable by us in connection with a merger, acquisition, sale of assets, operation of law, or otherwise. Nothing in this Privacy Policy shall prevent us from complying with the law. This Privacy Policy does not confer any third-party beneficiary rights. We reserve all rights not expressly granted to you.

Choice of Law

This Privacy Policy will be governed by and construed under the laws of the Commonwealth of Pennsylvania, excluding only its conflict of law provisions. By using the Services, you hereby submit to the exclusive jurisdiction of the courts within the Commonwealth of Pennsylvania and waive any jurisdictional, venue, or inconvenient forum objections to such courts. You further agree to comply with any applicable federal, state, and local laws in your use of the Services.

How to Contact Us

If you have any questions regarding this Privacy Policy, please contact us at the information provided below.  We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period of time or discard it, but your email address will not be used for any other purpose.

Myota, Inc.
administration@myota.io